The Difference Between Influence and Manipulation

By Derek Neighbors on November 19, 2013

I was listening to an episode of Partnerships & Possibilities a while back and got to thinking about influence and manipulation. Here are some of my thoughts.

The difference between influence, positive persuasion and manipulation.

Manipulation is me trying to get what I need.

Positive Persuasion is trying to help you get what you need while still trying to get what I need.

Influence is me helping you get what you need.

Identifying Manipulation vs. Influence in Leadership

In leadership roles, these distinctions become particularly important. When we manipulate others, we often use tactics like guilt, fear, or emotional leverage to achieve our goals. The focus remains entirely on our desired outcome, with little regard for the impact on others. Manipulative leadership creates temporary compliance but damages trust and relationships in the long term.

Influence, on the other hand, comes from a place of genuine care and interest in others’ success. When we influence, we share knowledge, provide context, and help others make informed decisions that benefit them. The relationship becomes built on mutual respect rather than power dynamics.

Positive persuasion sits in the middle ground—where we acknowledge both our needs and the needs of others. This approach seeks win-win outcomes through honest communication and compromise. It’s about finding the overlap between what you want and what would genuinely benefit the other person.

Practical Application

In your daily interactions, try to notice which approach you’re taking. Are you focusing solely on your goals? Are you considering how you can help others while still meeting your needs? Or are you primarily concerned with supporting others? The awareness alone can transform your leadership effectiveness and the quality of your relationships.

How would you define the differences?


Further Reading

Further Reading

Cover of Influence: The Psychology of Persuasion

Influence: The Psychology of Persuasion

by Robert Cialdini

The classic book on the psychology of persuasion, exploring the six universal principles that guide human behavior.

Cover of Never Split the Difference

Never Split the Difference

by Chris Voss

A former FBI hostage negotiator reveals the tactics and strategies for becoming more persuasive in both professional ...

Cover of Leadership and Self-Deception

Leadership and Self-Deception

by The Arbinger Institute

How we sabotage our relationships and success by staying inside a self-focused 'box' that blinds us to the true impac...

Cover of Crucial Conversations

Crucial Conversations

by Kerry Patterson, Joseph Grenny, Ron McMillan & Al Switzler

Tools for talking when stakes are high, with strategies for handling disagreements and emotional conversations effect...

Cover of The Art of Woo

The Art of Woo

by G. Richard Shell & Mario Moussa

Using strategic persuasion to sell your ideas, with a relationship-based approach to influence that builds genuine co...