Vixxo CTO AI Executive Case Brief

Vixxo is on a journey to determine how artificial intelligence can redefine our business model, operations, and customer value proposition. We are exploring AI not just as a tool for automation, but as a core enabler of growth, efficiency, and transformation across the facilities management ecosystem.

As part of this exploration, we want to assess how an executive leader would think strategically about AI in the context of Vixxo’s industry, customer base, and competitive landscape.

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Candidate Deliverable:

The goal is not a technical solution design, but to demonstrate your strategic clarity, AI literacy, and ability to connect emerging technology to business transformation. For the use case provided, please outline your approach to:

Strategic Framing – How you would position this use case within Vixxo’s overall business model and growth ambitions.
AI Application – Where and how AI creates meaningful value (efficiency, revenue, differentiation, customer experience).
Opportunities & Risks – What strategic advantages this path opens, and what challenges or risks would need to be mitigated.
Success Metrics – What top-level outcomes you would track to demonstrate progress and impact.
Roadmap (Conceptual) – A high-level 12–24 month path for exploration, validation, and scaling.

Use Case – AI-Driven Two-Sided Marketplace

Summary:

Vixxo evolves from a managed services provider into a two-sided AI marketplace. Customers submit service needs, and providers compete, transact, and settle payments through an AI-powered platform. This moves Vixxo from service delivery to platform orchestration, unlocking network effects and new monetization streams.

Objective (Concept):

Transform Vixxo into the AI-powered marketplace for facilities management, redefining the industry through platform economics and intelligence at scale.